On Tuesday, Oct. 5, 2021, Microsoft® officially released the Windows 11operating system. Windows 11 is a free upgrade available to all eligible devices running Windows 10.

Currently, Orange Bank & Trust has not yet certified Windows 11 for use with our Remote Deposit Capture Service.

Orange Bank & Trust is currently working to validate the functionality of our Remote Deposit Capture software for use with Windows 11. Once the validation is completed, the list of certified operation systems will be updated to include this new version of Windows

Users that have migrated to Windows 11 may experience interruptions in check scanning functionality and MAY NOT BE ABLE TO DEPOSIT CHECKS. Orange Bank & Trust recommends that Remote Deposit Capture users revert to Windows 10.

Microsoft has advised that there is a limited time where they can move back to Windows 10 while keeping files and data intact. More information on this topic can be found on Microsoft’s support site here

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